State Farm® Insurance Agent Wendy Burpee
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Patrick Tidwell
March 25, 2026
5
out of
5
rating by Patrick Tidwell
"Great people to work with!!"
Thad Ford
March 19, 2026
5
out of
5
rating by Thad Ford
"We had a mutual customer. I sold the vehicle and Makayla took care of the insurance. Makayla was friendly, patient, and efficient. I highly recommend."
We responded:
"Thank you, Thad! I'm happy to hear that Makayla provided friendly and efficient service. We appreciate your recommendation and look forward to assisting with any other insurance needs. Let us know if there's anything else we can do for you!"
Bruce Raymond
March 6, 2026
5
out of
5
rating by Bruce Raymond
"Makayla has been awesome to work with, so pleasant and helpful!"
We responded:
"Thank you for your review, Bruce! I'm glad you found our service pleasant and helpful. We’re always here to support your insurance needs. Let us know if there's anything else we can do for you!"
Catherine Spruiell
March 2, 2026
5
out of
5
rating by Catherine Spruiell
"MaKayla was Awesome! Thank you State Farm!"
We responded:
"Thank you for your feedback, Catherine! I'm glad you had a great experience with our team. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Deanna Rogers
January 29, 2026
5
out of
5
rating by Deanna Rogers
"ALWAYS EASY TO WORK WITH THE STAFF."
We responded:
"Thank you, Deanna! I'm happy to hear that you find our staff easy to work with. We strive to make every interaction smooth and pleasant. Let us know if there's anything else we can assist you with!"
Tim White
January 23, 2026
5
out of
5
rating by Tim White
"Wendy and her team have been great working with through out my business. They ensure all of properties and vehicles. We would definitely recommend them."
We responded:
"Thank you, Tim! I'm happy to hear that you’ve had a positive experience with our team. We appreciate your recommendation and look forward to continuing to support your insurance needs. Let us know if there's anything else we can do for you!"
jb cechovic
January 22, 2026
5
out of
5
rating by jb cechovic
"Makayla answered all my questions very quickly. Very professional ! Ty!"
We responded:
"Thank you! I'm happy to hear that Makayla was able to assist you efficiently and professionally. Your feedback means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Jamil Lane
December 19, 2025
5
out of
5
rating by Jamil Lane
"Great service, quick, fast and detailed"
We responded:
"Thank you, Jamil! I'm happy you found our service quick and detailed. We strive to provide efficient and comprehensive support to all our customers. If you have any questions or need further assistance, feel free to reach out anytime!"
Andrew
December 16, 2025
5
out of
5
rating by Andrew
"Always friendly, helpful, and professional!"
We responded:
"Thank you, Andrew! I'm happy to know you find our team friendly, helpful, and professional. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
JD Sturg
December 15, 2025
5
out of
5
rating by JD Sturg
"Always a pleasant experience when dealing with the team! Thank you!"
We responded:
"Thank you, JD Sturg! I'm glad to hear that you consistently have a pleasant experience with our team. We appreciate your support and are here for any insurance needs you may have. Let us know if there's anything else we can assist you with!"
Matthew Makerov
November 24, 2025
5
out of
5
rating by Matthew Makerov
"Makayla made it very easy to understand the policy information. Very kind and thorough. Quick responses and follow ups. Looking forward to being with them!!"
We responded:
"Matthew, thank you for your wonderful feedback! I'm happy to hear that Makayla was able to assist you with understanding the policy information and that you appreciated her thoroughness and quick responses. We're excited to have you with us! Let us know if there's anything else we can do for you."
Mike Davidson
November 24, 2025
5
out of
5
rating by Mike Davidson
"Extremely pleased. Very nice lady on the phone and took care of my issue right over the phone"
We responded:
"Thanks so much for taking the time to let us know, Mike! Call us anytime and have a Happy Thanksgiving!"
Bonnie Garrett
November 14, 2025
5
out of
5
rating by Bonnie Garrett
"Makayla made the process of adding an additional vehicle to my policy seamless. Thanks Makayla, 5 star service all around!!!"
We responded:
"Bonnie, thank you for your wonderful feedback! I'm happy to hear that Makayla made the process smooth for you. We appreciate your trust in us and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Charlie VanValkenburgh
October 14, 2025
5
out of
5
rating by Charlie VanValkenburgh
"Makayla took care of my needs quickly. She, Sharon and Wendy are all awesome."
We responded:
"Charlie, thank you for your fantastic review! I'm delighted to hear that Makayla, Sharon, and the rest of our office provided you with such excellent service. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
Candi Williams
July 15, 2025
5
out of
5
rating by Candi Williams
"Wendy Burpee and her team at State Farm are simply amazing! From the very first phone call, I felt like I was in great hands. Wendy is incredibly knowledgeable, patient, and truly cares about her clients. She took the time to explain all my options and made sure I was comfortable with every decision. Her entire team is just as fantastic — friendly, responsive, and always willing to go the extra mile to help. Whether it’s a quick question, a policy change, or filing a claim, they make the process smooth and stress-free. If you’re looking for an insurance agency that treats you like family and has your back 100%, look no further than Wendy Burpee’s office. I can’t recommend them enough!"
We responded:
"Thank you so much, Candi! I'm really happy to hear about your positive experience with our office. It's wonderful to know that you felt supported and informed throughout the process. Our team is dedicated to making sure everything is as smooth and stress-free as possible. If you ever have more questions or need assistance, don't hesitate to reach out. We’re here to help!"
Gavin Barch
July 12, 2025
1
out of
5
rating by Gavin Barch
"Very Mean And Very Rude. DO NOT VISIT HER!!!"
Rick Rouse
May 14, 2025
5
out of
5
rating by Rick Rouse
"I am 68 years old and have been insured by State Farm since I was 16...the people of State Farm are extremely kind, courteous and helpful. Also I have lived in a lot of different states and everyone has been fantastic. The people at my local office (here for 8 years)Wendy and Sharon are amazing and go above and beyond every time to assist in any way they can...I recommend if you are searching for insurance or want to make a change, talk to Wendy or Sharon they are the nicest, most knowledgeable and are willing to help however they can."
We responded:
"Thank you, Rick, for sharing your wonderful experience with us! I'm delighted to hear that you've had such a positive journey with State Farm over the years. Wendy and Sharon are indeed dedicated to providing exceptional service, and it's great to know they've made a difference for you. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
blake c
May 12, 2025
5
out of
5
rating by blake c
"I have had State Farm for 36 years and probably dealt with 8 State Farm branches over the years. Wendy's crew does a great job & I particularly like working with Sharon who is a dream to deal with. Always friendly and has bent over backwards to make things easy for me. Highly recommended."
We responded:
"Thank you, Blake, for your wonderful feedback! I'm glad to hear that you've had such a positive experience with our team. Sharon will be delighted to know that her efforts have made a difference for you. We're here to help, so feel free to reach out anytime you need assistance."
Ashley Chaires
March 6, 2025
5
out of
5
rating by Ashley Chaires
"Quick. Simple. Easy. Friendly Staff. Educational. And a lot of money still in my pocket!"
We responded:
"Ashley, I'm delighted that you found our service both efficient and informative! It's fantastic to know our team could assist you. Should you have any questions or need further assistance, please don't hesitate to contact us. We're always here to help!"
carolyn cole
December 30, 2024
1
out of
5
rating by carolyn cole
"This place was recommended to me by a co worker. This is the worst insurance company we have ever had. We never met Wendy Burpee, the two ladies in the office were less then friendly, always acted like we were bothering them when we would go to the office or try to call. We got insurance and it was one amount one month, then they canceled it and redid our policy without any notice, we only found out because we went into the office to ask a question. Then it was another amount another month. It was never consistent amount.They wanted us to pay over $700 for one car and two people drivers, one month and that was outrageous It was more than we expected to pay. Never felt welcome at this particular place. We went back to our original insurance company and never felt more welcome, they are extremely friendly, always answers the phone or welcome us when we need help. A family had their insurance also, and they canceled it without any notice even though the insurance was paid. Do not recommend this place at all."
We responded:
"Thank you, Carolyn, for sharing your experience. I’m sorry to hear about your frustrations. Our goal is always to provide clear communication and support throughout the process. I understand navigating insurance can be overwhelming at times, and we’re here to ensure a hassle-free experience. If there’s anything else you’d like to discuss or clarify, please don’t hesitate to reach out. We value your feedback and appreciate the opportunity to assist you."
Paula Shea
November 4, 2023
5
out of
5
rating by Paula Shea
"Staff has been super helpful with our policies"
We responded:
"Paula, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
E F
October 14, 2023
2
out of
5
rating by E F
"Not very happy with communication. Do not return emails nor texts."
We responded:
"Hi, E F. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."
phyllis turney
September 12, 2023
5
out of
5
rating by phyllis turney
"Excellent service . The staff is so helpful. Been a customer since 1992."
We responded:
"Phyllis, thank you for being a loyal customer since 1992, and for sharing your positive experience with the excellent service provided by the staff. We greatly appreciate your long-standing trust and commitment to our company."
Tabitha Burt
September 9, 2023
5
out of
5
rating by Tabitha Burt
"Wendy & her team are top notch! I called her out of the blue when we moved here, and she made the process of getting AL insurance so easy. They take you seriously, really listen to what you want and need, and answer the phone every time! Very happy with the whole crew!"
We responded:
"Thank you, Tabitha, for the amazing review! Our team works hard to provide a great insurance experience in Madison and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Donald Hughes
April 2, 2023
5
out of
5
rating by Donald Hughes
"Amazing. The staff is always friendly, professional, and helpful."
We responded:
"Donald, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"